You can contact our customer service through the game.
Please open the game Settings ⚙️ > Help and Support and click the Contact Us button to send us a message. One of our agents will reply within 48 hours and help you.
Please take a screen record of the problem if possible and attach the video record to your message by clicking '+' from the bottom left corner of the screen.
If you don't know how to take screenshots from your game, please kindly check the links below:
If you don't know how to take screen records, please kindly check the links below: